Bookings

Can be made online or by phone and are regarded as confirmed bookings when made.

Cancellations

Written notification of cancellation of the course booking within 0 – 30 days (inclusive) of the course date, or failure to attend a course without prior written notification, will be subject to the scale of charges shown in the Transfer and Cancellation table. The full course fee is due 7 days prior to the course date.

Courses booked inside 7 days must be paid immediately. If payment has already been made, only the remaining percentage of the course fee after the cancellation charges have been applied shall be refunded.

No. of days notice before course start	14-8	7-2	1-0
% Course fee payable	0	50	100

Substitutions

Clients may substitute the original delegate with another person at no extra charge. Written notification is required to substitute a delegate.

Payment

All course fees must be paid in full not later than 7 days prior to the course.

Cancellation of course

Afallen LLP reserves the right to amend or cancel any course, course times, dates or published prices. We will reschedule or refund any course that has had a change of date or time.

Intellectual property

All material provided by Afallen LLP remains the intellectual property of Afallen LLP, who assert their right to worldwide copyright unless specially agreed otherwise in writing, or unless specified by the license of the material.